wedding day needs Terms and Conditions / Privacy Policy

Terms and Conditions
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Terms and Conditions of Sale

Products and colours may differ slightly from the images shown and images are not to scale. As most products available for purchasing online are hand made to order, we can not guarantee that products will be identical to the images shown in the site. Size, colour and style will all vary depending on the type of product ordered.

Prices are in UK £ sterling, excluding postal charges. Postal charges are based on weight and orders are sent 1st class recorded, or if weight dictates, standard parcels and insured.

Please allow 10 working days for orders to be despatched. During peak times it may take a little longer.

. We are not responsible for losses or damage done by Royal Mail, however we will put in a claim and refund cost of item only once claim has been paid.

You undertake that all details you provide to us for the purpose of ordering or purchasing goods are correct, that the credit or debit card you are using is your own and that there are sufficient funds to cover the cost of the product. If there are any changes to the details supplied by you it is your responsibility to inform weddingdayneeds.co.uk as soon as possible. Payment will be taken immediately. Delivery times quoted are for UK mainland delivery only. International delivery will be in excess of this in most cases and subject to where in the world you are based. Please feel free to Email us for more information prior to making a purchase.

All orders are made subject to acceptance by you of the site’s terms a conditions. Once you accept an order you are bound by these terms and conditions. Fulfilment of the order is subject to availability and acceptance of your order, and weddingdayneeds.co.uk is under no obligation to fulfil your order.

International delivery will be subject to additional delivery charges and delivery lead times. weddingdayneeds.co.uk are not liable for duty, other taxes or seizure costs incurred during international delivery. Any reliance you place upon any Materials or Products will be at your sole risk and it is solely your responsibility to ensure that the Materials and Products meet your requirements. If we do not supply the goods for any reason we will not charge you for these goods and we will refund any money already paid for the goods. These terms and conditions do not affect your statuary rights

Delivery times stated in weddingdayneeds.co.uk are for UK delivery, international delivery times will be in addition to this and will depend on where in the world you are based. Customs procedures and different international postal networks can affect delivery time, making it difficult for us to guarantee how quickly you will receive your order.

Please note, that unless otherwise stated you may be liable to customs duties and any other applicable taxes on your order when it reaches your country. We do not collect or control these charges, and we cannot predict what they will be. For more information, you may wish to contact your local customs office.
All deliveries must be signed for, including those sent via the postal service. As soon as the carrier has delivered the goods you will be responsible for them. If you delay accepting a delivery, our responsibility will end on the date the carrier tried to deliver the goods to you.

If the product is faulty or you have received an incorrect delivery you must notify us via e-mail to weddingdayneeds.co.uk within 7 days of receipt. We cannot accept liability for packages damaged during transit so we advise you to wrap the product adequately to prevent this happening. Proof of postage is not necessarily proof of delivery and so we will be sending your package by recorded delivery, registered post or courier and to maintain sufficient insurance to cover the value of the goods.
On receipt of returned goods, we will assess the product according to the fault you have stated. If we agree with the fault, you will receive a full refund or replacement goods free of charge.

You have the right to cancel your order within 7 days starting the day after the receipt of the goods, and do not need to state a reason. If the goods have already been delivered, you will need to return them. Goods must be returned unused and in the condition they were delivered in. You will be responsible for return delivery costs, and you will be refunded the cost of the product within 30 days of cancellation, according to the terms above (postage is not refundable). The only exception to the above are goods purchased which are made to your specifications, i.e. where the goods differ from those represented in the site. In this case, we reserve the right not accept the order cancellation of unwanted products, however each case will be assessed individually.

Certain (hypertext) links in this site will lead to other web sites, which are not under the direct control of weddingdayneeds.co.uk When you activate any of these links you will leave the weddingdayneeds.co.uk web site. We will accept no responsibility or liability in respect of the material on any web site that is not under our control.

Except as specifically stated on this Web site, to the fullest extent permitted at law, neither weddingdayneeds.co.uk nor any of its affiliates, owners, employees or other representatives will be liable for damages arising out of or in connection with the use of this Web site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

The contents of our site are intended solely for personal use. All web site design, text, graphics, the selection and arrangement thereof, and all software compilations, underlying source code, software (including applets) and all other material on this web site are copyright of weddingdayneeds.co.uk Permission is granted to electronically copy and to print in hard copy portions of this web site for the sole purpose of placing an order with weddingdayneeds.co.uk or using this web site as a shopping resource. Any other use of materials on this web site, including reproduction for purposes other than those noted above, modification, distribution, or publication, without the prior written permission of weddingdayneeds.co.uk is strictly prohibited.

PRIVACY

Privacy Policy

This privacy policy sets out how Wedding Day Needs uses and protects any information that you provide when you use this website.

Wedding Day Needs is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Wedding Day Needs may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 10/01/2008.

What we collect

We may collect the following information:

name and job title

contact information including email address

demographic information such as postcode, preferences and interests

other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.

We may use the information to improve our products and services.

We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at weddingdayneeds@yahoo.co.uk

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email weddingdayneeds@yahoo.co.uk If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

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Privacy Policy

What we collect

What we do with the information we gather

Security

How we use cookies

Controlling your personal information

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